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Keystone Inn

Terms & Conditions

BOOKINGS

When your booking is confirmed by phone and/or email, a reservation number is given. Please retain this number and use it in any communication with us should a cancellation or amendment be necessary. Reservations are accepted when we have confirmed your reservation and received either: a) a 50% deposit or  (b) payment of the total price;  

If your initial payment/deposit is less than the total value of the stay, the balance will be paid by you directly to the Inn, prior to or at check-in.

 

 

DEPOSITS

50% deposit for the total stay is required at the time of booking to reserve the room and receive a confirmation. If the reservation is for 1 night only, the full amount is due (room rate & taxes) and will be charged directly at the time booking. 

 

   

RATES

Rates are listed as PER NIGHT, are non-negotiable, and are based on double occupancy. Our prices fluctuate based on availability and seasonality. 

PAYMENT

Bookings must be guaranteed using a valid credit or debit card or PayPal. The total amount payable to confirm your booking is quoted in your Booking Confirmation and will be charged to your credit or debit card or PayPal account or any other payment method offered at the time of booking, according to the payment schedule specified on your Booking Confirmation. If your card is declined by your bank or if there are no sufficient funds on your account, we reserve the right to cancel Your Booking automatically. 

 

CANCELLATIONS

If you cancel your booking on or before the cancellation deadline specified in the Cancellation Policy section on your Booking Confirmation a full refund will be given to you, including any booking extras paid at the time of your booking (unless stated otherwise). If you cancel your booking after the Cancellation Deadline, you will be charged the full value of the late cancellation fee specified in your Confirmation, including any booking extras you have selected for the duration of your stay.  If you cancel your booking after the date of your expected check-in, you will be charged the full value of your booking.

 

If you change the number of guests, dates, room nights, or room type ('Amendment'), then the prices are subject to change. Should you request an Amendment and should we not be in a position to accommodate our amendment, your booking will be canceled, and a full refund given to you provided that such cancellation or amendment occurs on or before the Cancellation Deadline, failing which the terms described in this Cancellation clause shall apply.  

 

If you arrive after the agreed check-in time or do not arrive at all, We reserve the right to cancel your entire booking and charge any applicable Cancellation fee. We shall be under no obligation to hold the accommodation for you.



TRAVEL INSURANCE

We highly recommend purchasing Travel Insurance; due to our cancellation policy that will be strictly enforced.  We are not affiliated with, nor recommend any particular company. We are providing some travel insurance options for consideration with respect to our strict cancellation policy.

http://www.allianztravelinsurance.com/

http://www.travelguard.com/

http://www.travelexinsurance.com/

 

ARRIVALS AND DEPARTURES

The latest arrival (check-in) and departure (check-out) times are specified on your Booking Confirmation. Should you wish to check-in later than the specified latest check-in time, you must confirm this to us directly. If you attempt to check-in later than the stated times without prior arrangement or fail to check-in at all, we may cancel the booking and retain any amounts as stated in the Cancellation Policy section of Your Booking Confirmation. Failing to arrive before the latest check-in time shall be deemed to be a full cancellation of your booking, and the room may no longer be held for you.  
 

CHECK-IN AND CHECK-OUT

Check-in time is from 3:00 to 7:00 pm.  In an effort to best accommodate your travel needs, we occasionally can provide early check-ins starting at 1:00 pm. We ask that you call to check on availability 24 hours in advance. Please advise if your travel time will cause you to arrive at a later time so we can make arrangements to welcome you. 


Check-out time on the day of your departure is 11:00 am, Due to our details COVID cleaning practices and incoming reservations we are unable to accommodate late departures past 11:00 AM. Thank you in advance for your respect for our check out time allowing us to prepare for our incoming guests.

 

BREAKFAST
Breakfast is served from 8:00 am to 10:00 am.  Please let us know any special dietary requirements when you make a reservation.

Children 13 years of age and older are welcome. and must be accompanies by an adult. This is non-negotiable unless you are booking the entire inn for your group. 

We are the ultimate animal lovers; however, for the safety, comfort, and convenience of all of our guests, we regret that we do not allow pets.

Parking: Inn Parking is behind the house off of 5th street.  There is space for one car per guest room.  

 

DAMAGE

Any damage caused by you to our property, inside or outside of your room, such as carpet stains, soiled furnishings, broken windows, or appliances will be billed to you and applied to the credit card on file.

 

SMOKING

Per Pennsylvania state law we are a non-smoking property. The only places guests are permitted to smoke are the parking lot and their own personal vehicles. You may not smoke on the porches or patios, or in your rooms. If evidence of smoking is found anywhere other than the permitted areas a $250 fine will be applied to their bill. This applies to cigarettes, cigars, e-cigarettes, and marijuana. 

 

NOISE ORDINANCES

The Keystone Inn is a peaceful property with all guests residing in close proximity to each other.  Therefore, we request guests to be considerate of others staying with us when opening and closing doors and conversing in the public areas during sleeping hours.  In order to ensure peace and quiet for all guests, common areas (sitting room, dining rooms, foyers, front porch, veranda, and surrounding lawn) are available for use from 7:30 am-10:30 pm unless a group event is planned for those areas. 

 

ITEMS LEFT BY GUESTS

Please contact us immediately if you’ve left a personal item. We will be happy to package and ship it back to you and will charge your provided credit card for shipping. After 30 days, all unclaimed items will be donated.


DATA PROTECTION

We may process any Personal Information you provide to us for the sole purposes of completing our duties as a representative of the Inn.  You have the right to request access to the information we hold about you at any time, and the right to request that your data be corrected or deleted (except where we are required to hold it by law). 

 

The Keystone Inn Bed & Breakfast

We are committed to making our website ADA compliant.

Phone

(717) 339-6596

Address

231 Hanover Street
Gettysburg, PA 17325

Email

InnKeeper@KeystoneInnPA.com